--- title: Terms and Conditions - Zone 0 description: Privacy Policy - Zone 0 --- [Skip to content](https://www.zone-0.com/terms-and-conditions#main-content) [![Zone Zero](https://www.zone-0.com/hubfs/raw_assets/public/Zone%20Zero%20Theme/images/zone0-logo-light.svg) ![Zone Zero](https://www.zone-0.com/hubfs/raw_assets/public/Zone%20Zero%20Theme/images/zone0-logo-small.svg)](https://www.zone-0.com/) - [Check my Risk](https://www.zone-0.com/check-my-risk) - [Services](https://www.zone-0.com/services) - [About](https://www.zone-0.com/about) [GET A QUOTE](https://www.zone-0.com/get-a-quote) # Terms and Conditions Effective Date: October 1, 2026 Last Updated: October 1, 2026 [tel:877.762-9376](tel:877.762-9376)These Terms and Conditions (“Terms”) govern your use of Zone-0.com (the “Website”), operated by Zone Zero Defense LLC, doing business as Zone Zero (“Zone Zero,” “we,” “us,” or “our”). By accessing or using the Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website. ## 1. Website Purpose The Website provides general information about Zone Zero, our services, wildfire risk reduction, property protection, defensible space, vegetation management, property assessments, and related topics. Information presented on the Website is provided for general informational purposes and does not constitute a guarantee regarding any particular property, wildfire event, insurance outcome, legal requirement, or other result. ## 2. No Guarantee of Wildfire Prevention or Property Protection Wildfire behavior is affected by numerous factors outside of Zone Zero's control, including weather, wind, terrain, vegetation, neighboring properties, fire intensity, emergency response, building construction, maintenance, and other conditions. No property modification, vegetation treatment, defensible-space measure, assessment, recommendation, or other wildfire mitigation activity can completely eliminate wildfire risk. Nothing on this Website should be interpreted as a representation or guarantee that: - A property will not ignite or suffer wildfire damage - A wildfire will be prevented or controlled - Any particular mitigation measure will be effective in every circumstance - A property will qualify for or retain insurance coverage - Insurance premiums will be reduced - A property will satisfy every applicable fire, building, insurance, or governmental requirement Property owners remain responsible for evaluating their own circumstances and complying with applicable laws, ordinances, regulations, insurance requirements, and safety recommendations. ## 3. No Professional or Emergency Advice Website content is not intended to constitute legal, insurance, engineering, architectural, emergency-response, or other licensed professional advice. You should consult qualified professionals regarding questions requiring professional advice. The Website is not an emergency service and should not be used to report a wildfire or other emergency. **If you are experiencing an emergency, call 911 or the appropriate local emergency authority.** ## 4. Services, Assessments, Estimates, and Agreements Submitting a form, requesting information, requesting an assessment, or otherwise contacting Zone Zero through the Website does not create a service agreement, contractor-client relationship, or other binding obligation for Zone Zero to perform services. Any actual services provided by Zone Zero may be subject to a separate proposal, estimate, scope of work, service agreement, waiver, or other written agreement. If there is a conflict between these Website Terms and a separately executed agreement governing services provided to you, the separate agreement will control with respect to those services. Descriptions, photographs, examples, prices, availability, timelines, and other information presented on the Website may change without notice. Any estimate or quotation is subject to the conditions stated in the applicable estimate, proposal, or service agreement. ## 5. Accuracy of Website Information We make reasonable efforts to provide useful and accurate information, but we do not guarantee that all Website content is complete, current, accurate, or applicable to every property or circumstance. Fire safety guidance, regulations, industry recommendations, insurance requirements, and governmental programs may change over time. You are responsible for confirming requirements that apply to your particular location and circumstances. ## 6. Intellectual Property Unless otherwise stated, the Website and its contents—including text, graphics, logos, photographs, videos, designs, icons, software, layout, and other materials—are owned by or licensed to Zone Zero and are protected by applicable intellectual property laws. You may access and use the Website for your own lawful, personal, or internal business purposes. You may not, without our prior written permission: - Copy or reproduce substantial portions of the Website - Republish or distribute Website content - Modify or create derivative works from our content - Use our trademarks, trade names, or logos - Scrape, harvest, or systematically extract Website content or data - Use Website content for misleading or unlawful purposes Nothing in these Terms grants you ownership of any Zone Zero intellectual property. ## 7. Information You Submit When you submit information through the Website, you agree that the information you provide will be accurate to the best of your knowledge and that you have the right to provide it. Do not submit information that is unlawful, fraudulent, threatening, malicious, infringing, or that violates the rights of another person. Information submitted through the Website will be handled in accordance with our Privacy Policy. ## 8. Electronic and Marketing Communications When you contact us electronically, you consent to receiving communications from us electronically regarding your inquiry or our business relationship. Where permitted by law and based on the communication preferences you provide, we may also send information about Zone Zero services, promotions, educational resources, or other marketing communications. You may unsubscribe from marketing emails by following the unsubscribe instructions included in those emails. Opting out of marketing communications does not prevent us from contacting you regarding an active request, service, transaction, or other non-promotional matter. ## 9. SMS Messaging Terms If you separately opt in to receive text messages from Zone Zero, you agree that we may send messages to the mobile number you provide in accordance with the consent presented to you at the time of enrollment. Messages may include promotional or marketing communications if you expressly consent to receiving those communications. Consent to receive marketing text messages is not a condition of purchasing goods or services. Message frequency may vary. Message and data rates may apply depending on your wireless carrier and plan. You may opt out of receiving marketing text messages at any time by replying **STOP**. Where applicable, reply **HELP** for assistance or contact us at 877.762.9376. Wireless carriers are not responsible for delayed or undelivered messages. Your use of our SMS communications is also subject to our Privacy Policy. ## 10. Telephone Calls If you ask us to contact you and provide a telephone number, we may call you regarding your request. Marketing or automated telephone communications will be made only as permitted by applicable law and subject to any legally required consent. ## 11. Third-Party Services and Links The Website may use or link to third-party platforms, websites, software, or services, including services used for website hosting, forms, analytics, communications, mapping, social media, or other functionality. We do not control third-party services and are not responsible for their availability, content, security, privacy practices, or terms. Your use of third-party services may be governed by separate terms and privacy policies provided by those third parties. ## 12. Prohibited Uses You agree not to use the Website: - For any unlawful or fraudulent purpose - To interfere with the operation or security of the Website - To attempt unauthorized access to the Website, servers, accounts, or systems - To introduce malware, viruses, or other harmful code - To impersonate another person or misrepresent your affiliation with a person or organization - To collect information about other users without authorization - To submit false, misleading, or malicious information - To violate the intellectual property or other rights of Zone Zero or another party We may restrict or terminate access to the Website when we reasonably believe these Terms have been violated. ## 13. Disclaimer of Warranties TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ZONE ZERO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE WEBSITE AND ITS CONTENT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL ALWAYS BE AVAILABLE, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. Nothing in this section excludes warranties or rights that cannot legally be excluded. ## 14. Limitation of Liability TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ZONE ZERO AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR RELIANCE ON WEBSITE CONTENT. This limitation applies regardless of the legal theory asserted and even if we have been advised that such damages may be possible. Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law. ## 15. Indemnification To the extent permitted by applicable law, you agree to indemnify and hold harmless Zone Zero and its owners, officers, employees, agents, and affiliates from claims, losses, liabilities, damages, and reasonable expenses arising from your unlawful use of the Website, your violation of these Terms, or your infringement of another person's rights. ## 16. Governing Law These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Unless applicable law requires otherwise, any disputes relating to the Website or these Terms will be resolved through binding arbitration to be conducted in San Mateo County, California. By using the Website you agree to waive the right to pursue disputes in state or federal courts. ## 17. Changes to These Terms We may modify these Terms from time to time. When changes are made, we will update the “Last Updated” date at the top of this page. Your continued use of the Website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law. ## 18. Severability If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law. ## 19. Entire Agreement These Terms and our Privacy Policy constitute the agreement governing your use of the Website, except where a separate written agreement applies to specific services or transactions. ## 20. Contact Us Questions regarding these Terms may be directed to: **ZONE ZERO DEFENSE**P.O. BOX 150 SAN MATEO, CA 94401 Email: [info@zone-0.com](mailto:info@zone-0.com) Phone: 877.762-9376 ![zone0-logo-small](https://www.zone-0.com/hubfs/zone0-logo-small.svg)   ##### HEADQUARTERS Made with ❤️ in California **Phone:** [877.762.ZONE](tel:877-762-9376) [877.762.9376](tel:877-762-9376) ##### OUR COMPANY [Check My Risk](https://51461564.hs-sites.com/check-my-risk) [Services](https://51461564.hs-sites.com/services) [About](https://51461564.hs-sites.com/about) [Get a Quote](https://51461564.hs-sites.com/get-a-quote) © 2026 All rights reserved. [Terms and Conditions](https://51461564.hs-sites.com/terms-and-conditions) [Privacy Policy](https://51461564.hs-sites.com/privacy-policy) [Follow us on Facebook](https://www.facebook.com) [Follow us on LinkedIn](https://www.linkedin.com) [Follow us on Twitter](https://www.twitter.com) [Follow us on Instagram](https://www.instagram.com)